Tuesday 30 November 2021

Jio Center, Jio Store, Jio Point


Jio Center (JC) is same as Jio Service Center.  It is Jio owned facility.  JC has various teams and offices for different verticals.  ex JC in sanpada railway station complex, panvel, thane.  JC are city and area wise and do both hardware and software servicing of phone and are supported by GetIT.  They are on jio network (intranet) and do not need evpn.  They do bulk sales and no retail sales.

Jio Store (JS) are mainly meant for Retail Sales and have 2 to 3 person in shop.  ex reliance digital express.  They connect via leased and broadband of jio and are on jio network so do not need evpn.  They are supported by RetailIT.  JS give level 1 support and does not open device.  JS is under Reliance Retail.

Jio Point (JP) is for rural connectivity.  JP is like showroom with 2 man power providing sales/sim.  They may be using hotspot, some USB modem & few ODCPE and come via evpn.  They are supported by RetailIT.  JP do only software update, replace device, battery charge replacement same level support like JS.  They are attached to JC for that area.